FAQ
Shipping
Yes, we ship all over New Zealand. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals. Please check out our full shipping policy page for more info.
We accept most credit cards, google pay, apple pay & afterpay are also available.
Yes, we want to ensure you do not receive a damaged or faulty item. Please check out our full returns policy for more information.
Shopping on Kids Bike is safe and secure. We use advanced encryption technology to protect your personal and financial information. To complete your purchase, we do need to collect some personal information. You can read more about how this information is stored in our full privacy section.
Product
Due to high demand some of our products may sell out quickly. Please email us if you are after a specific product. We reach out to you as soon as it's available and let you know the estimated arrival date.
We are quite quick with our shipping. If you have selected wrong color please get in touch with us as soon as you can.
Still got questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.